First engagement of the client occurs after our consultant meets with you (the client) and fills out a Web Development Requirement worksheet. This will be used to develop a precise quotation.
Website Development process:
A formal quotation will be prepared by MYEASYPC from information detailed in the requirements worksheet. This will be emailed to the client along with instruction on 50% deposit required to commence work and a expected completion time.
Work on development will commence upon receiving the 50% deposit for the project. The formal quotation emailed to you will then be used as a binding contract for the project. Any domain names we register included in the hosting will be part of the contract for a minimum of 2 years. You can then sign, scan and email back to us within 2 day, however this is optional the contract is binding upon receiving the deposit and starting work.
On completion of the project the client will be notified by email with a web url link to the completed website.
On receiving the project completion email the balance 50% is due.
The client is given 3 months from the completion date to add or amend minor content on the website.
If the final payment is not received within 3 days of the completion email notice, the client will be contacted via phone to get an explanation as to why the delay in payment has occurred.
After the first engagement of the client a formal quotation will be email to the client. SEO is an on going process with recurrent monthly payments. The duration of the SEO project is decided between MYEASYPC and the client with a minimum of 4 month period.
Upon agreement of the SEO proposal/quotation an invoice will be emailed to the client. Upon payment of the first installment, the SEO proposal becomes effective as an obligatory contract . Note it is optional for the client to sign and/or email the proposal back to MYEASYPC, the contract become obligatory upon the payment of the first installment.
Google Apps Deployment:
After the first engagement of the client a formal deployment proposal will be email to the client. The Google Apps deployment work will commence once the initial setup fee is received.
All our websites are hosted and maintained by us on our third party web servers. We reserve the right to choose the server configuration and the service provider that best suits our demand. The servers may be located globally usually in USA. We monitor and maintain the web servers 24/7 to provide an uptime level of 95%. If we fail to provide this you can request MYEASYPC for a hosting discount when your hosting fee is due.
Payments NOT Received:
If delays in payments or final settlement are occurred without an agreed reason the client will incur a late service fee of up to $125 maximum, if payment is not received after 4 weeks we reserve the right to delete or suspend your website or service without further notice. Further any deposit will be completely forfeited and to reinstate the website or service the client will be charged another 50% of the total quotation plus any other costs we deem necessary for the re-installation. We also reserve the right to engage debt collection and legal proceedings as deem necessary. Any costs associated with such action will be passed onto the client should this occur.
That being said we are a very flexible company and we always work with our clients for the best outcome including providing longer time to pay up to 2 weeks, install payments up to 8 weeks and other agreed arrangements. Communication is the key, respond to our emails in time as we do not account for client delays. Please note flexible payments are only available to clients hosting with us.
Note* We reserve the right to add or amend this document at anytime without notice. It is your responsibility to keep up to date with this document. For more details Terms of service and privacy | Terms of trade | Disclaimer